Frequently Asked Questions
FAQs about Services
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Jen is a concierge, out-of-network, provider meaning that she does not directly bill insurance. The benefit of not billing insurance directly is that 100% of your visit is devoted to your individualized needs and not dictated by insurance parameters, authorization forms or what codes/ services they will cover. She can work to correct the full body (and get to the root of the dysfunction) without being isolated to one body part. Since your session is 1:1 and devoted specifically to you, she rarely sees patients for more than 6 visits.
Jen will gladly send you super bills after your physical therapy treatment for you to submit to your insurance company. You will want to call the number on the back of your insurance card to ask what your out-of-network coverage is for physical therapy and how you submit for reimbursement. Some insurances are simple and have an online process or fax, while others have forms. There are no hidden costs and payment is due at time of service. FSA/HSA cards are also accepted.
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In the state of Missouri, we do not need a physician referral for the initial physical therapy visit. If subsequent physical therapy visits are required, we will fax a prescription with a detailed evaluation to a provider of your choice.
If we are seeing you for bike fitting, wellness/ injury prevention, performance or environmental coaching- no physician referral is required.
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We schedule bike fits for 2 hours- typically new fits fall between 60-120 minutes. If we diagnose that you need a different stem, we carry Ritchey WCS, black that are $135. You can always purchase one through your local bike shop or online. I typically ask that you remove any mounts on the handlebars ahead of time to expedite the process.
We will send follow up forms, appointment reminder, location, etc… via email through the system, Jane. You will want to bring the following items with you:
1) bike
2) bike shoes
3) any insoles you’ve used
4) any spare stems or saddles
5) chamois (bike shorts)
6) top comfortable to sweat in (you will likely have to work a little as we dial in)
7) water/ water bottle (I have some if you forget)
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We can ask your provider to order specific labs or I can assist and order specific tests and test kits through Great Plains Laboratory, Vibrant America/ Vibrant Wellness or Envirobiomics.
Other Resources:
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If you are looking for a professional bike fit or shoe pedal interface fit by a certified specialist & physical therapist, feel free to contact me: click here to email me
How to measure your foot: click here
Cycling shoe fit matrix: click here
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Mast Cell 360 (also includes key for lectins and oxalates): click here
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Go to my Pinterest page: click here
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You will likely need someone to help interpret results and there are a variety of tests for your body and environment. You may want to test your environment for mycotoxins, endotoxins and gram positive bacteria. I have a practitioner account to order tests through Mosaic Laboratory & Vibrant Wellness and Vibrant America. I do not make any income with the following companies, but can help direct you as needed:
Body:
1) Vibrant Wellness
2) Real Time Labs
3) Mosaic Laboratory
5) Visual Contrast Sensitivity Test
6) Nasal swabs for MARCoNS
Environment:
1) Envirobiomics: use EB code 2426 to save 10%
2) Mycometrics
3) Immunolytics
4) mold inspectors: click here to contact me for information
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I have a highlight dedicated to “mold testing” on my instagram page which reviews ERMI/ HERTSMI-2 testing, air/ swab samples & urine mycotoxin testing: https://www.instagram.com/healingphysio.pt/
these stories were shared by Dr. Crista using her handouts to know where to look for the mycotoxins impacting your health
you may need a practitioner to help guide— if that is you, click here to schedule a 1:1 session
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While there is no one size fits all protocol, Dr. Shoemaker offers guidance in acceptable limits for HERTSMI-2/ ERMI testing in the environment while healing form mold. Also testing for MARCoNS as a beginning step.
click here for PDF -
I would be happy to email you a questionnaire from my secure electronic medical record system: click here
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Go to my Instagram guide for tests and resources: click here
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Everything you need to know on my blog: Exertional intolerance and fatigue… should you test VEGF?
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Schedule an Enviornmental Coaching, integrative session, if you want to learn more about how to improve your health. It will include calculation of your TDEE (total daily energy expenditure), education about macros, how to track food consumption, education about the nervous system, access and a lifetime discount to my Fullscript Supplement store for protocols and favorites.
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Dr. Crista’s recipe: click here
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Research article: click here
Protocol Recommendation: click here to visit FullScript store-> protocol-> Long Haul
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from TMSforacure
lots of education
resources for ER, tests, reintroducing foods and monitoring symptoms
support groups
What Patients Are Saying…
“Jen, just want to thank you for everything you have done for me the past few months. I know the focus hasn’t been weight loss, but I am confident the PT program has contributed by keeping me moving, building strength and most importantly getting me back on the soccer field.”
“The prickly feelings in my body have improved. I was pretty excited about my sleep this week getting in a good 4-6 hour straight... Good news- I really sweat it out in the sauna today- even from my calves! And minimal achiness the past few days!!!”
“I am feeling great after 4 sessions and back on the horse. I finally feel like my body is aligning and I can feel my core engage for the first time in years.”
“Jen is an amazing physical therapist. I have been going to see her for bike fits for a number of years now, and I trust her completely with each and every bike I get!
I have accessed her services for a variety of injuries as well, from shoulder to hamstring issues and I could not ask for a better physical therapist. She is caring, understanding and has an extensive knowledge of the human body!”
